DISCOVER OUR Fall/Winter DEBUT COLLECTION
Frequently asked questions
Where do you currently ship?
We currently ship to Egypt and the GCC region, including Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, and Oman. Our logistics partners ensure fast, reliable delivery throughout these areas.
When will I get my order?
Orders within the UAE typically arrive in 1–2 business days, while international orders arrive in 2–5 business days.
We work quickly to process and ship your order as soon as possible. You’ll receive an email confirmation once your order has been dispatched.
What is the return policy?
We accept returns within 7 days of delivery for unworn, unwashed items.
Our goal is for every customer to be totally satisfied with their purchase.
How do I initiate a return?
Simply email us at info@shophaia.com with your order number. We will schedule a pick up right away.
How much does shipping cost?
Shipping is calculated based on your location . You will always know the shipping price before you purchase.