Frequently Asked Questions
We currently ship to Egypt and the GCC region, including the United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman.
Orders within the UAE typically arrive in 1–2 business days. Orders to Egypt and GCC countries usually arrive within 2–5 business days, depending on the destination.
We work quickly to process and ship your order as soon as possible. You’ll receive an email confirmation with tracking details once your order has been shipped.
We accept returns within 7 days of delivery for unworn, unwashed items.
To start a return, email info@shophaia.com with your order number. We will schedule a pick up for your return.
Shipping is calculated based on your location. You will always know the shipping price before you purchase.